008 | Give your employees C.R.A.P: the success formula for building employee loyalty with Jeff Kortes
If you listened to Episode 1 of the Uplevel Dairy Podcast, you may recall our guest, Jared Dueppengiesser, the impressive young manager at Milk Source’s Rosendale Dairy who talked about lowering employee turnover. One of the tools he credited with this was a book called Give Your Employees C.R.A.P.: The Success Formula for Building Employee Loyalty, by author and employee retention expert Jeff Kortes.
On this episode, Jeff joins us to talk about the success formula for building employee loyalty. And you are in for a treat because Jared is jumping on with us again, along with his colleague Jessi Schoofs, manager of Milk Source’s La Clare Family Creamery’s retail store, who is also applying Jeff’s concepts to her team.
What you’ll learn:
What is C.R.A.P. and why does it work?
How Jared uses these principles at Rosendale Dairy
The C.R.A.P. coin and how Jessi uses it to empower her team
C.R.A.P. in action
About Jeff Kortes
Jeff Kortes didn’t become an employee retention and recruitment speaker, author and expert by accident. His early career spanned 25 years as a human resources professional, trainer, and consultant. He has held leadership roles in companies such as ConAgra, Midas International, SPX, and Quaker Oats Company.
During that quarter-century, Jeff saw countless employees come and go. The reasons rarely varied. The employers always suffered, though. Good people are hard to replace. Over time, Jeff devised a plan of inventive, common-sense employee retention strategies to help businesses keep their best talent.
After three facility closures, a strike, and a corporate buyout, Jeff put all his experience together and started Human Asset Management, LLC, a multi-segment HR services firm. He has helped hundreds of first-line supervisors, managers, and executives with training in employee retention and engagement.
His no-nonsense approach is reflected in his C.R.A.P. Leadership® System and Execution Focused Leadership® which instill positive supervisory and managerial behavior while driving results in the organization.
Jeff also works as a “headhunter,” finding candidates to fill organizations’ talent needs … and constantly learning about what drives candidates to choose one employer over another.
Contact Jeff Kortes
https://jeffkortes.com/
414-421-9626
jeff@jeffkortes.com
Listen to this episode featuring Jeff Kortes
Are you a manager who is stressed out by employee turnover and disengagement, but don’t have time to step out of the day-to-day to take classes and courses? We are developing the Uplevel Dairy Employee Management Master Class for you. Head to UplevelDairy.com to join the waitlist.
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Connect with Peggy: peggy@upleveldairy.com
